Integrated IT platforms have become a fairly common element in business processes today. What started off as a means to cut business costs and take advantage of cheaper resources based offshore has now become an essential part of running a business today. This blog looks at two additional areas where IT platforms managed by a MSPs saves money and can dramatically improve revenues. In particular, outsourcing can avoid high-fixed costs when you are trying to meet peak demand periods or have 24/7 coverage available.
Cost benefits
Having an IT platform solution provides tremendous cost savings vis-a-vis having a point IT solution. When you have full time IT professionals on your payroll managing all your point solutions, you incur many other HR and training-related costs that come with employing full-time staff. These may include 401(k) expenses, health insurance, paid time-off, etc., which can be avoided by outsourcing your IT process to an MSP with an IT platform. In-house staff needs ongoing management, something many business owners aren’t equipped to do.
Another way an IT platform helps is by keeping your IT budget within predetermined limits. When you have a service level agreement with a managed service provider, they take care of your IT requirements at a service charge you both have agreed upon. This saves you money, especially in case of unforeseen IT emergencies.
Like many SMBs, you may deploy the firefighting approach to technology, where you reach out to an IT specialist only in the event of an emergency that your in-house IT team can’t handle. This means incurring significant upcharges for emergency services. Working with an MSP under a service level agreement, you get the budgeting certainty of knowing what your IT expenses will likely be.
Scaling up or down
Relying on an IT platform solution for your IT needs allows you the freedom to scale your IT infrastructure up or down depending on your business needs. MSPs managing it saves you money. For example, during the busy seasons you can ramp up your IT infrastructure and perhaps even scale down during the slower times–all without worrying about the need to hire new IT employees and consequently having to let them go during down times. This is particularly true for businesses such as CPA firms or retail that have busy and slack seasons.

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